Please review the Frequently Asked Questions (FAQ) before contacting the Office of the Registrar. Many common questions are answered here and can be resolved more quickly than waiting for a response from our office.
How do I add or drop a class before the add/drop deadline?
Students may add or drop courses independently through the student portal before the add/drop deadline published in the Academic Calendar. To view add/drop deadlines, please visit the KGI Academic Calendar.
After the full-term add/drop deadline has passed, any changes to Module 2 courses or issues requiring administrative assistance must be handled through submission of an Add/Drop form. In such cases, it is generally recommended, and may be required to obtain approval from your Academic Advisor or Program Director. Once submitted, you will receive an email confirmation within 1–2 business days indicating the request has been processed.
How do I withdraw from a course after the add/drop deadline?
Students may withdraw from a course after the add/drop deadline but before the withdrawal deadline. To view add/drop and withdrawal deadlines, please visit the KGI Academic Calendar.
To withdraw from a course, students must complete and submit the Course Withdrawal Form to the Office of the Registrar.
Implications of Course withdrawal:
- A “W” grade will be recoded on the transcript.
- No academic credit or grade will be awarded for the withdrawn course.
- If the course is required for graduation, the student must re-enroll and successfully complete it in a future term.
How can I order a transcript?
To order your official transcripts, please visit the Official Transcripts Page.
What are Enrollment and Degree Verifications?
Enrollment and degree verifications are used to confirm your dates of attendance and current or past enrollment status at Keck Graduate Institute (KGI). These verifications are often required by third parties for purposes such as insurance eligibility, employment verifications, loan deferments, and more.
How Do I Request an Enrollment or Degree Verification?
KGI has partnered with the National Student Clearinghouse (NSC) to process enrollment and degree verification requests.
To request a verification for yourself, or on behalf of a student or company, please visit the National Student Clearinghouse Verification Services page. Orders are typically processed within 1-3 business days.
Student Privacy (FERPA) and Directory Information
In accordance with the Family Educational Rights and Privacy Act (FERPA), KGI may release certain directory information without a student’s written consent during the verification process. This may include (but is not limited to):
Full name
KGI email address
Major/field of study
Dates of attendance
Enrollment status (e.g., full-time, part-time)
Degrees and honors awarded
For a complete list of what qualifies as directory information, please review KGI’s Privacy Policy.
Alternate Verification Methods:
1. Empower Portal - Current Students Only
Current students can access unofficial proof of enrollment through the Empower portal by:
- Printing an unofficial transcript, or
- Printing their current course schedule
Please note: This method may not satisfy all third-party verification requirements.
2. Paper Enrollment/Degree Verification Requests - Current & Former Students
If you require a physical copy of your enrollment/degree verification or need a verification form completed manually by KGI staff, please email your request to the Office of the Registrar at registrar@kgi.edu.
Important Note: Verification requests for the current term cannot be processed until after the add/drop deadline, which occurs on the second Friday of the semester.
How can I cross register for courses at Claremont Graduate University (CGU) or the Drucker School of Management at CGU?
KGI students may request permission to enroll in courses at Claremont Graduate University (CGU), including the Drucker School of Management. Approval is granted at the discretion of both the KGI Program Director and CGU instructor, and depends on course capacity and enrollment is not guaranteed.
Cross‑Registration Process
1. Identify the desired CGU course (including Drucker School offerings) at Claremont Graduate University.
2. Complete the Cross-registration Form with course details and secure approval from the KGI Program Director.
3. Forward the approved form to the CGU instructor for final approval.
4. Submit the completed form back to the KGI Registrar’s office at registrar@kgi.edu.
5. Within 2–3 business days, the KGI Registrar will notify you of the enrollment outcome. Enrollment is not automatic and depends on course approvals and seat availability. If approved, KGI will handle communication with the CGU Registrar’s Office to complete student registration, which is necessary for accessing course materials.
Important: If you need to drop a cross‑registered course, you must notify the KGI Registrar before the KGI add/drop deadline. Failing to do so may result in a grade or withdrawal from the course.
Restrictions on Undergraduate Cross‑Registration
- KGI students are not permitted to cross‑register for undergraduate courses at any of the other Claremont Colleges (Claremont McKenna, Harvey Mudd, Pitzer, Pomona, or Scripps).
- If you wish to request an exception to the above policy, please complete and submit an Academic Petition Form to the KGI Office of the Registrar.
What if I need to request an exception to a current KGI academic policy?
If you need to request an exception to a current KGI academic policy, please complete and submit the Academic Petition Form.
I am graduating this semester. What do I need to do?
To be eligible for graduation, you must be on track to complete all degree requirements by the end of your expected graduation term.
1. Degree Audit: Your academic progress will be reviewed and verified by both the Program Director and the Registrar to ensure all requirements are met. If approved, you will be officially identified as a prospective graduate.
2. Intent to Graduate Form: You must complete and submit the Intent to Graduate Form by the established deadline. Please refer to the Academic Calendar for the specific due date.
I want to change programs at KGI . How can I do that?
Students interested in changing their academic program should first consult with the appropriate faculty members and Program Director(s) to discuss their options. In general, a minimum GPA of 3.0 is required to request a program change and students currently on academic probation are not eligible to apply. In some cases, students may be asked to submit a transcript for departmental review and approval.
To proceed with a program change, students must obtain approval from the following offices:
- Program Director of the current program
- Program Director of the intended new program
- Financial Aid
- Student Accounting
International students must also receive approval from the International Student Advisor.
To initiate this process, students must complete the Intent to Change Program Form.
Please note: Approved changes of program will take effect in the fall or spring term following the date of approval.
I want to change majors within my program. How can I do that?
Fill out the Major Change documents and submit it to the Office of the Registrar.
How do I log into Canvas?
Always use this URL to log in: https://kgi.instructure.com/login/saml
Copy this link exactly as it is now (not after using it) and bookmark it for future use.
In the CAS window that displays, use the drop-down to select Keck Graduate Institute, and fill in your normal login details. This should open to your Canvas dashboard.
If you do not get into Canvas after this, please send an email to Help Desk and Danny Zamora.
If you do get in, please send an email to Danny Zamora.
How do I log into the student portal?
Visit the Empower student portal - bookmark this page. For "username" input your assigned KGI user ID. Your user ID should consist of you first initial and up to 5 letters of your last name, followed by your 2-digit enrollment year. (e.g. pfry14) Use your KGI assigned password unless you have since changed it. If you cannot recall your password, click on "Forgot Password" and follow the directions.